Shipping policy

Please note your delivery date may be later than initially expected as all shipping carriers are experiencing shipping delays at this time.
  • We offer domestic and international shipping via Australia Post.

  • Please ensure the shipping address you enter is correct at checkout as this is the address we will ship to (We can not see your PayPal address).

  • All orders require a processing time of 3-5 business days before they can be shipped out, regardless of which shipping service you choose. The shipping service chosen at checkout is based on the estimated speed at which Australia Post will deliver your package once it leaves our facility and has no effect on the speed at which your order will be processed.

  • We do not ship on weekends and public holidays, which may delay the processing and shipment of your order.

  • International orders may require duty payments at the time your package arrives. Hevenshe.com is not responsible for the additional costs incurred on these international orders. Import duties and taxes are applied by the respective import customs office and are billed to the receiver.